Service Desk Analyst – 1st Line

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Job Title: Service Desk Analyst – 1st Line

Location: Walsall

Salary: £16,500 – £19,000 dependent on experience – plus Benefits

An established and well known organisation is looking to recruit an experienced 1st Line Analyst to join their Service Desk. Centrally based, in an excellent location, the client provides an excellent and stimulating environment where you will work amongst an existing team of talented IT professionals.

Working alongside the existing team, you will provide end users with support and maintenance across the computing environment. This will include installing, diagnosing, upgrading repairing and maintaining a range of PC Hardware.

As an experienced Service Desk/ 1st Line Analyst, you will have working experience of; Active Directory; Exchange; A range of PC and Desktop Hardware; Mobile Devices.

Further to this, you will have excellent Customer Service skills and have strong communication skills and a confident telephone manner.

The Benefits:

* Excellent salary
* Desirable location
* 28 Days holiday
* Free Parking
* Onsite Gym
* Pension scheme – Contribution up to 6%
* Training/ Development

Requirements:

* Strong technical knowledge of PC & Desktop Hardware
* Good experience of Active Directory
* Experience of Exchange
* Excellence Customer Service skills
* Strong communication skills

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

Benefits: Excellent Benefits

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Call Planner

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Do you have experience in call planning?

Are you a highly organised individual?

Our client is looking for an experienced call planner to join their dynamic team here in Milton Keynes. Interested? Great…You will be used to working in a busy environment working closely with other departments to ensure excellent delivery of services.

Salary: £19,000-£20,000

Hours: 8- 4:30pm, 8:30-5pm, 9:30-6pm – At least one Saturday & Sunday per month which is paid as overtime

The main aspects of the role are

* Planning technician attendance within the set territories
* Ensuring calls are assigned and attended with SLA
* Keeping technicians informed of urgent calls to ensure attendance
* Liaising with sites for access & permits
* Checking technician calls upon completion to ensure correct call closure and parts ordered
* Processing calls to sub-contractors
* Manually closing calls on from worksheets when electronic system fails
* Assisting office colleagues with call ETAs
* Checking and releasing calls for invoicing

The role requires

* *Must have Call Planning experience*
* SAP System exposure would be beneficial but not essential

If this sounds like the perfect role for you – apply today!

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

Security Alarm Engineer

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Security Alarm Engineer I currently have a fantastic opportunity for a Security Engineer to work on a permanent basis as a Security Alarm Engineer in and around the M25 area for a well established and respected client of ours who are renowned for their customer service and security for home safety systems.

Those with little experience training will be provided. The role will be to install, repair and maintain alarm systems such as:

Castle
Galaxy
Scantronic
Texecom

The Security engineer will be installing cables on domestic and commercial properties, this also includes running cables to phone lines. The Security engineer will also need to demonstrate systems to customers and diagnose faults.

This is a permanent position paying up to £35,000 per annum dependent on experience. You will require your own basic hand tools but will be supplied power tools.

Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you

Maintenance Engineer

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SC30 Maintenance Engineer
Location: Grantham
Salary: £30,000

Overview:
First Military Recruitment are currently recruiting for a Maintenance Engineer on behalf of our clients.
Reporting to the Engineering Manager, your role will be critical in the running of the plant to maximise productivity and minimise downtime.
This role would be suitable for ex-military personnel however, candidates from all backgrounds will be considered.

Duties and Responsibilities:
* Follow maintenance schedule to ensure that all operational plant is running at maximum capacity and efficiency.
* Utilise all downtime in order to identify and carry out preventative maintenance, repairs and cleaning as required.
* Consider ways in which to increase the operational efficiency and runtime percentage by minimising downtime.
* Ensure that the plant is kept in a clean and tidy condition daily, allowing safe and effective maintenance work to be carried out.
* Carry out required maintenance to all areas of site facilities.
* Effectively manage your own time in order to complete all planned, unplanned maintenance, cleaning and repairs.
* Follow health and safety guidelines.
* Make sure procedures in place for permits to work are followed and adhered to at all times, including working at height, hot work, working in enclosed spaces and manual handling procedures.

Skills and Qualification:
* Minimum of 2 years mechanical / electrical maintenance experience.
* Knowledge of PLCs fault finding and repair.
* Knowledge and understanding of invertors.
* Mechanical engineering knowledge, including pneumatics and hydraulics.
* Good attention to detail is essential.
* Good understanding of work based instructions or the ability to pick up new ways or working quickly.
* Understanding of health and safety.
* Comfortable working in confined spaces.
* Previous experience of fabrication, welding and structural work.

SC30 Maintenance Engineer
Location: Grantham
Salary: £30,000

Works Improver

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A temporary to permanent position based on the outskirts of Spalding. The normal hours of work are Monday to Friday from 7.30am to 5.00pm although flexibility is required in this role.

The main purpose of this role is to ensure the finished product has been finished and installed to a high standard onsite. Duties for this role will include touching up any paintwork, cleaning the product and carrying out other tasks to ensure the quality of the finished article is ready for the customer. As you will be the company’s representative, a well presented and confident person would be ideal for this interesting and diverse position. When customer visits and inspections are not required, you would be working from Spalding where you would be expected to prepare the product for installation and fitting. Candidates will need a full driving licence, their own vehicle and be happy to travel (sometimes long distances). This position will suit someone who has integrity, happy to work on their own in different environments and is able to plan their workload with a get up and go attitude.

Please submit CV’s to be considered for this position.

Due to the high volume of applications, it is not always possible to respond to all candidates. If you have not had a response from us from within 7 days from applying then please assume that your application was unsuccessful

Mobile Fire Alarm Service Engineer

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Mobile Fire Alarm Service Engineer

£26,000 + Only covering local patch + Overtime + Van + 28 Days Holiday + Pension

Cambridge

Are you a Field Service Engineer from a fire alarm background looking to work for a £3 billion turnover company?

This is an opportunity to work with a blue chip FTSE 100 business where you will be invested in, developed and have a long term, stable role.

On offer is plenty of overtime where you can significantly increase your earnings.

This is a truly global, multi – billion pound turnover business where you can have a genuine career. This is not just another job, but an opportunity to develop technically through specialist training and courses and develop into a niche Engineer.

You will be exclusively servicing Alarm Systems only and become a technical specialist in this billion pound company.

You will be travelling no further than 1 hour in any direction making your patch a small one. The idea is to build progressive, long lasting relationships with customers and stakeholder alike.

This role would suit a Service Engineer from a fire alarm background looking for a career and development.

THE ROLE
* Servicing of Fire Alarm Systems and provision of new equipment where required.
* Attend to emergency reactive call outs in line with the customer’s contract.
* Ability to survey new and remedial works in accordance with the British Standard.
* Installation of small works and projects as required.
* 24 hour call out service and will be placed on a rota.

THE PERSON
* Service Engineering background
* Fire Alarm systems experience

Mechanical, Electrical, Electronic, Fire, Alarm, Engineer, Facilities, Maintenance, Manager, Project, Security, Access, 17th Edition, Installation, Call Out, Stevenage, Luton, Hitchin

Please apply online or call Jack Clark at Rise Technical for more information

Benefits: Overtime

Automotive Parts Advisor

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Automotive, Motor Trade Job: Automotive Parts Advisor Required in Newcastle.

Salary: Up to £21,500 Basic, £23,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Parts Advisor Required For Commercial Main Dealer – Parts Jobs – Newcastle

Our Automotive client has a vacancy for an experienced Parts Advisor to join their busy motor trade team in Newcastle

Salary: £21.5k Basic + Bonus

This is a key position within their organisation and one which requires the right level of skill and commitment to getting the job done right every time at this crucial first point of customer contact. World class selling skills are an absolute must.

Key Responsibilities:
*Reporting to the Regional Aftermarket Manager, providing an excellent first point of contact to customers either face to face or by telephone.
*To develop the sale of parts and accessories to new and existing customers.
*To build customer and supplier relationships and enhance their perception of our business.
*Liaison with customers, keeping them informed of parts supply and delay.
*Gaining authorisation and order numbers where necessary.
*Liaison with the Charge Hands, ensuring good communication and clear understanding of each others needs.
*Outbound calls to customers promoting new products and services.
*Maintaining excellent relationships with internal and external customers.

Key Competencies:
*Exceptional selling skills.
*Good and effective communicator at all levels.
*Computer literate – Kerridge knowledge essential.
*Smart personal presentation.
*”Can do”, helpful approach.
*Calm and methodical under pressure.
*Familiarity with HGV manufacturer systems is an advantage.

This is a fantastic opportunity for the right individual who wants to watch their career grow.

Main Dealer Motor Trade Parts Experience is essential.

To apply please send your CV to Liam Ludlow quoting J72803, Parts Advisor, Newcastle.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

Perfect Placement UK Ltd is an employment agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973 (and amendments).

Copyright © Perfect Placement UK Limited 2017.

The reproduction, transmission or other use of all or any part of this advert to or in any media, without Perfect Placement UK Limited’s prior written permission is prohibited and may result in criminal or civil actions.

Service asset and configuration manager

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Service asset and configuration manager, IT Operations

Contract Type: Permanent

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK’s Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

The role will ensure that the IT assets or Configuration Items (CI’s) required to deliver IT services are properly controlled, accurate, and reliable information about those CI’s is accessible when and where it is needed. This information includes details of where assets are located, how those assets have been configured and the relationships between Configuration items.

The primary role of the Service Asset and Configuration Lead is to be the custodian and guardian of all assets and documentation, CIs registered within the asset, and configuration management system and to manage the processes and procedures required to maintain accuracy of the IT Asset Database and the Configuration Management Database.

The list below is not in priority order.

1. Develops and implements Configuration and Asset Management standards, policies and procedures.

2. Plans the population of the CMDB; owns and manages the CMDB, central libraries, tools and data integrity; ensures CMDB data is current and accurate.

3. Owns the process by which relationships are created and updated in the CMDB, such as key IT and business services and applications to servers and databases.

4. Understands best practices and determines optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources, and manual input processes as necessary.

5. Develop and implement best practice standards, policies and procedures for planning, recording, monitoring and the maintenance of software and hardware assets.

6. Defines the success metrics and monitoring of Configuration Management and Asset Management processes.

7. Responsible for report generation including configuration status, license consumption, license entitlement, warranty, and other IT asset reporting.

8. Provides coaching and conducts training for CMDB stakeholders to ensure appropriate understanding of the Configuration and Asset Management system and its relationship to Change Management and other key IT processes.

9. Collaborates with other IT process owners and functional areas (e.g. Change Management, Problem Management, Release Management etc.)

10. Evaluates industry innovations, maturity, trends, and changes regularly to plan and recommend new strategies.

11. Assists auditors to audit the activities of the Configuration and Asset Management team for compliance with current procedures; ensures corrective action is carried out.

12. Establishes the naming conventions and standards to be used to uniquely identify object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases, and templates.

13. Works with the ITSM projects to raise awareness and win support for new Configuration and Asset Management procedures; ensures that changes to the Configuration and Asset Management methods and processes are properly approved and communicated to staff before being implemented; plans, publicises and oversees implementation of new/updated Configuration and Asset Management systems.

Why us…?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK’s Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received

Service Advisor

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Service Advisor

Just Recruitment Solutions are seeking to recruit a Service Advisor for a main volume

My client is looking for an experienced service advisor within the automotive industry and as such you must have main dealership experience. They are looking for an outstanding individual with organisational and administrative skills along with good attention to detail. You will be required to demonstrate excellent communication skills and the ability to work in a team as well as from your own initiative to sell additional products including service plans etc.

Hours of work are: Monday to Friday 8am – 6pm

1 in 3 Saturday mornings

Salary £17,500 OTE £21-22,000

The successful candidate will ideally have 2 years of customer service experience, ideally within a dealership service advisor role. It would be a distinct advantage to have experience with Kerridge or another DMS. You would have a passion for delivering excellent customer service and have enthusiasm. You should be highly professional and presentable and have the ability to give best advice on my clients products and services to their customers.

If you are interested in this opportunity, please contact Leanne Florence at Just Recruitment Solutions Ltd, quoting ref. JRSLF2163

Due to the volume of applicants we receive, it may not be possible to respond to every one individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge

Benefits: Bonus

Purchase Ledger Team Leader

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DO YOU HAVE A STRONG UNDERSTANDING OF SAGE?
WOULD YOU CONSIDER YOURSELF ORGANISED WITH EXCELLENT ATTENTION TO DETAIL?
ARE YOU A GOOD COMMUNICATOR?
DO YOU HAVE EXPERIENCE OF LEADING A TEAM?

LOOK NO FURTHER WE HAVE THE PERFECT POSITION WAITING FOR YOU!

My client is a leader within their industry, they now have an opportunity for a Purchase Ledger team Leader to join their company.

Your duties will include;

* Managing a team of 3 account professional clerks
* Reconcile bank statements on a daily basis
* Produce, review and issue the daily borrowing report to the board of Directors
* Co-ordinate the approval, filing and payment of all purchase ledger invoices, ensuring all invoices are paid on time
* Manage the trade loan facility
* Processing BACS requests for invoices requiring immediate payment

We are looking for someone with the following skills;

* Good Sage knowledge
* Experience managing a team
* Proactive with good attention to detail
* Works well under pressure
* Conscientious and hardworking

If this sounds like the ideal role for you then contact us today for more information.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer